Everything You Need to Know
Quick answers to common technical and billing questions about Thalaxo.
What is a “Stack” in Thalaxo?
A Stack represents a complete, logical environment (e.g., Production, Staging). It groups compute, storage, and networking resources across providers for unified lifecycle management and billing.
Does Thalaxo need admin access to my Cloud?
No. We operate on strict Read-Only access via Cross-Account Roles/OIDC for discovery and FinOps. Write permissions are only required if you explicitly activate automated provisioning or Drift Auto-Fix (Pro tier).
What happens if my “Cloud Spend” exceeds my plan?
No panic. Thalaxo applies a 20% tolerance. In case of major overage, a 7-day grace period activates. If you don’t upgrade, your account enters Soft Lock: your data is 100% secure, but export and advanced monitoring features are temporarily suspended.
Does Drift Detection work with all resources?
Drift detection covers all compute, networking, and storage components supported by our Terraform provider mappings across AWS, Azure, and GCP.
Can I really save 70% with the Growth plan?
Yes. The up to 70% savings comes from unlocking our automated Spot Pricing engine, which intelligently routes fault-tolerant workloads (like batch processing or non-prod environments) to spot instances without sacrificing availability.
How does onboarding work?
It takes 5 minutes. Connect your cloud accounts via API. Our agentless engine automatically crawls your VPCs and imports your existing infrastructure state without requiring you to rewrite any code.
What if we already use native cloud consoles and tools?
Thalaxo syncs bi-directionally. If a developer makes a manual change in the AWS console, Thalaxo detects the drift and logs it, ensuring your central dashboard is always the true source of truth.
Is Thalaxo SOC 2 compliant?
We are fully GDPR compliant and build our architecture on strict security principles (least privilege, encryption at rest/transit). Official SOC 2 Type II and ISO 27001 certifications are currently on our transparent roadmap for 2026.
Can I export my infrastructure if I decide to leave?
Yes. We guarantee zero vendor lock-in. You can export your Stacks as native Terraform code at any time and take full control of your infrastructure independently.
Still have questions?
Talk to an engineer who can answer technical questions about your specific infrastructure needs.
Talk to an Engineer